Maria Marrero Darden Business Director
Trust I.T.’s promptness is amazing.
They track our workstations and servers remotely and notify me if a power failure has occurred overnight. A few times they have beat me to the office to make sure we can begin work on time. Our downtime has disappeared along with the frustration and anxiety of possibly losing our work.
Marrero, Couvillon & Associates
John C. Williams, AIA, NCARB Principal
Trust I.T. brings peace of mind – we know we are getting honest, reliable, and professional I.T. support…
They take the time to explain how and when we need to upgrade our network, which helps ensure sure we don’t have unexpected failures in the future. Trust I.T. brings peace of mind – we know we are getting honest, reliable, and professional I.T. support. Their I.T. skills and knowledge are amazing.
John C. Williams Architects
Carmelia Bynum Postal Credit Union of Baton Rouge
Issues are resolved quickly in a user-friendly way.
They take the time to educate us about any IT issues we are having and do so in a language we can understand. If there’s an issue we get it resolved quickly and in a very user-friendly way, and that’s quite special. One Friday morning, we had issues with the server. After contacting them, they were onsite in less than 30 minutes. Downtime for us can cost us customers, but before we knew it, Trust I.T. had us up and running.
Sonja Stevenson Pipe and Steel Industrial
Great approach to customer service…
They work behind the scenes monitoring and advising. They do the technical stuff so we don’t have to be involved at all. When issues do happen, they’re very responsive and get things fixed quickly. They are very efficient and handle situations promptly and with a great approach to customer service.
Tricia DeLeón-Richardson Lewco Specialty Products
We call and they are here.
We had several people before, but just could never find the right person, the right team. We gave Trust I.T. a try and gosh, we have been so happy with them. They are just wonderful. They are very good at their work. We call and they are here.
Mary Bonadona Hahn Enterprises
Impeccable customer service, reasonable pricing and knowledgeable staff
When faced with computer issues, the team at Trust IT always explains the problems in terms we can understand and gives us efficient solutions. We highly recommend their impeccable customer service, reasonable pricing and their knowledgeable staff.
Laura Gamel Hidalgo Health Associates
They are trustworthy and help us with our HIPAA compliance
Whether we call early in the morning or late in the afternoon, Trust IT is always willing to help and is very “hands on”. The team at Trust IT provides great service at lightning speed. They also advise us on the latest cyber security issues and how to stay ahead of them. They are trustworthy and also provide us with HIPAA training and compliance standards. Their wonderful staff is a pleasure to work with as well.
Dianna Payton YWCA
Efficiency increases and stress decreases
As a non-profit, a low overhead is a major organizational goal for YWCA. What we look for, as we compare bids and companies, is a reliable vehicle that gets us from point A to point B – every day. Trust IT delivers quality service at a reasonable price. They are always professional and available, with most issues resolved same-day. They are the well-built, American-made vehicle we need for IT services. We are experiencing increased efficiency, increased effectiveness, and a significant decrease in stress. We strongly recommend Trust IT to anyone who’s looking to strengthen their IT infrastructure.
Karen Barbier Aegis Flow Technologies
Their high level of customer service is second to none
Trust was built immediately and they quickly became part of our “work family”. We value their quick response time and the availability of the staff. Trust IT has a wealth of knowledge and they assist us with technical decision making. Our best interest is always first place, so there is never any pressure. We highly recommend them because we always receive consistent positive results. All of our employees are very happy with the performance of Trust IT. GREAT people, GREAT service!!
Andrew Sheppard Crane Real Estate Brokers, Inc.
The biggest benefit has been the increased office productivity
The single biggest benefit to our company has been the increased office productivity! Trust IT has given our company tailored support and solutions. We appreciate the fact Trust IT is a full service IT firm with expert, advanced security and support for today’s office workflow.
Glen Bohte Mike & Jerry’s Paint and Supply
The peace of mind is invaluable
The quick response and attention to detail Trust IT provides does not compare to previous firms. The peace of mind knowing the technical issues at my six locations are covered is invaluable. I recommend giving the team at Trust IT a chance.
Lea Shelby Shelby Law Firm
We have significantly less, probably 65% less, downtime
The services and solutions provided by Trust IT are cost effective as we have significantly less downtime. Given the nature of our business, a law office, security is paramount to us. I can actually sleep at night knowing my electronic information is both safe and will be there in the morning. I am certain Trust IT is the right IT Company for us because of the high quality service we receive on a regular basis.
Joe Atol Better Pumps and Solutions
The staff at Trust IT responds quickly
Whether setting up a new system or experiencing technical issues, we receive:
Fast response time. Fast follow up. I am very satisfied with the team at Trust IT.
Laura Daigle Capital Area United Way
I’ve been with this organization for almost 18 years and we have had IT in house and several outsourced firms and none measure up to the excellence of service that we receive from Trust IT
We love the quick, professional, knowledgeable service Trust IT provides. Their team is always great, friendly, and maintains a helpful attitude. They make us feel like we are co-workers instead of clients. Jeff’s team provides hands on service - not a help desk walking you through steps you have to fix on your own. We really appreciate their friendly attitude and willingness to help us even when we know you have to be slammed.